Shipping & Delivery

At Tonin Dixie, we are committed to delivering your orders safely and on time. Please see our shipping policy below:

Domestic Shipping (South Africa)

  • Orders from South Africa are shipped directly from our local warehouse.
  • Estimated delivery time: 5–10 business days (depending on location).

International Shipping

  • For customers outside South Africa, orders will be shipped from either China or South Africa, depending on stock availability and the fastest route.
  • We work with trusted couriers (DHL, FedEx, Aramex, etc.) to ensure secure international delivery.
  • Estimated delivery times:
    • China to most countries: 3–7 business days
    • South Africa to international destinations: 5–12 business days

Order Processing

  • Orders are processed within 1–3 business days.
  • A tracking number will be sent by email or Whatsapp once your order is shipped.

Customs & Import Duties

  • International orders may be subject to customs inspections, taxes, or duties.
  • These charges are the customer’s responsibility. Please check with your local customs office for details.

Tracking & Support

  • You will receive tracking details once your order is shipped.
  • For any questions, please contact us at info@tonindixie.com.